Privacy Policy.

Introduction

ReadWriteExecute, Inc., a Delaware corporation (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website or use the services offered at https://www.rwx.com and https://cloud.rwx.com (our “Website”), including any applications and integrations we make available that connect our services to third-party platforms (collectively, our “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On our Website.
• Through applications and integrations we make available on third-party platforms, including information we receive from those platforms when you install, configure, or use them.
• In email, text, and other electronic messages between you and us.

It does not apply to information collected by:

• Us offline or through any other means other than the Services, including on any other website operated by Company or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services. Third-party platforms to which you connect our Services are governed by those platforms’ own privacy policies and your agreements with them, not this policy.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this privacy policy. This policy may change from time to time. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Services, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
• That is about you but individually does not identify you; and/or
• About your internet connection, the equipment you use to access our Services, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site or use our applications and integrations. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
• From third parties, for example, our business partners and third-party platforms on which you install our applications and integrations.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your orders.

You also may provide information to be published or displayed on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk.

Information We Collect Through Applications and Integrations

We offer applications and integrations that connect our Services to third-party platforms, for example to deliver notifications about your account activity (such as build and test results) to channels or destinations you designate. When you install or use one of these applications, we may receive and collect information from the third-party platform and from your use of the application, which may include:

• Authorization data, such as access tokens and the permission scopes you grant, which allow the application to operate on your behalf;
• Identifiers for your account, workspace, and the channels or destinations you configure, such as workspace and channel names and IDs;
• The user identifier of the person who installs or configures the application;
• The content of notifications the application sends on your behalf and your configuration preferences; and
• Operational logs generated when the application communicates with the third-party platform, such as timestamps and delivery status.

Our applications do not read, collect, or store the content of your messages, files, or conversations on third-party platforms.

In some cases, a third-party platform may include additional information in the data it sends to our Services that we do not use as part of the application’s functionality. Where we receive such information but do not use it, we do not use it for any other purpose and it is retained only in routine system logs subject to the retention practices described below.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email.

Cookie Consent and Tracking Technologies

When you first visit our Website, we present a cookie consent banner that allows you to accept or reject non-essential tracking technologies. Your preference is stored locally in your browser and honored for one year, after which you will be asked again.

The following marketing technologies are only activated if you accept cookies:

• RB2B. A B2B visitor identification service that helps us understand which companies are visiting our Website. It may collect information such as your IP address and browsing behavior to identify your organization.
• LinkedIn Insight Tag. A conversion tracking and retargeting tool provided by LinkedIn. It uses a pixel to collect data about your visit, which LinkedIn may use to show you relevant advertising on its platform.

If you reject cookies, these technologies will not be loaded and no marketing data will be collected during your visit.

You can change your cookie preferences at any time by clicking the “Cookie Preferences” link in the footer of our Website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide, operate, maintain, and improve our applications and integrations, including delivering the notifications you have configured.
• To provide you with information, products, or services that you request from us.
• To secure, troubleshoot, and debug the Services.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To send communications and marketing to your email or home address, directly or through service providers acting on our behalf.
• To notify you about changes to our Services or any products or services we offer or provide through them.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business, such as cloud hosting providers that store data processed by the Services. These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ReadWriteExecute, Inc.'s assets.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of ReadWriteExecute Inc., our customers, or others.

Data Retention

We retain personal information only for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. In particular:

• Information collected through our applications and integrations, such as access tokens and account, workspace, and channel identifiers, is retained for as long as necessary to provide the Services. Uninstalling an application or revoking its access stops further collection of data through it, and you may request deletion of previously collected data at any time as described below.
• Operational logs are retained only for as long as needed for security, troubleshooting, and operational purposes.
• Information associated with your account is retained while your account is active and deleted or anonymized following account closure, except where we are required to retain it for legal, tax, or accounting purposes.

Where information cannot be deleted immediately for technical reasons (for example, data stored in backups), we isolate it from further processing until deletion is possible.

Accessing, Correcting, Transferring, or Deleting Your Information

You may request to access, correct, transfer (port), or delete the personal information we hold about you at any time by emailing us at [email protected]. We will respond to your request consistent with applicable data protection laws, including, where applicable, the EU and UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We may need to verify your identity before fulfilling your request, and we may decline requests where permitted or required by law (for example, where retention is required for legal compliance), in which case we will explain why. We will not discriminate against you for exercising any of these rights

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Applications and Integrations.You can control what our applications and integrations do through their configuration settings, and you can stop all data collection through an application by uninstalling it or revoking its access on the relevant third-party platform.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You may opt out of receiving advertising from one such third party by visiting https://app.retention.com/optout. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about consumer privacy rights in other states and how to exercise them, please reference your state specific privacy notice.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Services.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at [email protected]